FAQ | The Pointe at Raiders Campus
Who manages The Pointe at Raiders Campus?
As of April 2021, Capstone Real Estate Investments, a nationally recognized and top-ranked student housing provider, took over management of this community. Known in the industry for demonstrating the highest levels of integrity and service, we are pleased to bring our team to The Pointe Apartments.
Do I have to be a student to live at The Pointe at Raiders Campus?
While some of our residents are students (we are in a convenient location near MTSU), we are open to all qualified renters.
What if I do not have roommates in mind?
That's no problem at all! We can pair you up with people who have similar lifestyles, interests, etc. Just fill out the roommate preference fields during the application process, and leave the rest to us!
Is The Pointe at Raiders Campus pet friendly?
We are a pet-friendly community! We recognize the important role pets play in our residents' lives and welcome pets! Contact the leasing office for additional information, including associated fees.
What is an individual lease?
When you sign an individual lease, you are only responsible for your rent; in other words, you have no liability for the rent of the other apartment residents. If your roommate transfers or graduates, you have no responsibility for their financial obligations. This is a significant advantage over the joint and several leases (where each resident is liable for the rent of all residents in the unit) which are often used at rental houses and other apartment properties in the area.
Do I need to have a guarantor to complete my lease?
We screen all applicants and require either a qualified guarantor or additional security deposit on all leases. The security deposit varies by floor plan. You can ask a leasing specialist for details by calling our office today!
When is rent due and how do I pay it?
Rent is due on the first of every month and can be paid in the office with a check or money order. If you prefer to pay with a credit or debit card, you can set up one-time or recurring payments through our Resident Portal.
Is Renter's Insurance required?
Yes, our community requires each resident to carry an active tenant liability policy for damage to the landlord’s property during the term of their lease. We require a minimum of $100,000 in general liability coverage. We also recommend residents purchase content coverage (also known as personal property insurance) to cover your personal belongings.
Can I access my account if I'm a former resident?
Yes. If you are a past resident, please use our Prospect Portal to be redirected to our payment portal for past residents.